SHIPPING AND DELIVERY
SHIPPING WITHIN UNITED STATES ONLY
The company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
Note: we cannot ship via a traceable method to any P.O. Boxes. Delivery time cannot be guaranteed nor can the package be tracked.
We encourage all deliveries be made to a physical address so that packages can be tracked.
SHIPPING WITHIN THE US ONLY
US Ground shipping takes 7–9 business days
US Air shipping takes 3–5 business days
US Express shipping takes 2–3 business days
All shipping promotions apply to US Ground shipments only.
For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation after 24 hours of placing order; there will be a 10% cancellation fee charged. Shipping and handling charges are non-refundable.
Orders are processed within 12 hours of order placement. Contingent on stock availability, orders are shipped within 24 hours of processing. Once shipped, orders arrive within the time frame selected (US Ground, US Air, US Express) on the order form.
NOTE: All accounts charge upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged back to your account.
Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as information must be verified. Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.
Tracking your Order
Check your email for shipping updates and track your order, see email correspondence or contact customer service at firstname.lastname@example.org with your order number.
We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please contact customer service.
We reserve the right at our discretion to make changes to these policies. Please check this page periodically for changes.